The customer sends us an email stating their requirements and fills out the cold saw inquiry survey, specifying their pipe dimensions and production line details.

   After getting the relevant information, we will provide a preliminary quotation and discuss technical details with the customer.

   After the customer decides to purchase the machine, they sign a purchase contract with us.

   To ensure accurate and smooth machine production, the customer needs to provide specific information about the production line and make a payment to our company account.

 After we receive the deposit, we will arrange for the factory to carry out production and manufacturing.

   After the machine is manufactured, we will take photos for the customer to facilitate their inspection of the goods.

   If the customer has no questions about the goods, they can pay the balance payment. We will arrange the shipping schedule for packing and shipment.

   After the machine arrives on-site, the customer can choose either remote installation or have our engineer arrive on-site for installation and commissioning.

   For the installed machine, we provide one-year warranty and longtime after-sales service.